Business Development Executive

Key Responsibilities:

Prospecting and Lead Generation:
Identify and approach potential customers through various channels.
Generate leads and build a robust pipeline of prospective clients.

Sales Presentations:
Conduct compelling product/service presentations to potential clients.
Clearly articulate the value proposition and benefits of our products/services.

Customer Relationship Management:
Build and maintain strong relationships with existing and new clients.
Address customer inquiries and concerns promptly and professionally.
Input and manage customer information, interactions, and transactions in the CRM system.
Ensure data accuracy and completeness to facilitate effective communication and decision-making.

Lead and Pipeline Management:
Use the CRM system to track and manage leads through the sales funnel.
Monitor and update the status of leads and opportunities regularly.
Maintain a record of all communication with clients and prospects within the CRM.
Schedule and manage tasks, appointments, and follow-ups using CRM calendars.
Set reminders for important sales activities to stay organized and on top of deadlines.

Proposal Development:
Assist in the development of proposals and quotations by providing technical expertise and ensuring that the proposed solutions align with customer needs.

Sales Negotiation:
Negotiate terms and conditions with clients to reach mutually beneficial agreements.
Work to maximize sales opportunities and revenue.

Achieving Sales Targets:
Meet and exceed monthly, quarterly, and annual sales targets.
Develop and implement strategies to drive sales growth.

Project Management:
Assist in project management activities related to the implementation of products or services for clients.
Work closely with the project team to ensure successful implementation and customer satisfaction.

Problem Solving:
Act as a technical liaison in resolving customer issues or concerns, working closely with support and development teams.

Market Research:
Stay informed about industry trends, market conditions, pricing, and competitors.
Provide feedback to the sales team and management on market developments.

Documentation and Reporting:
Maintain accurate records of sales activities, customer interactions, and transactions.
Prepare regular reports on sales performance and achievements.
Generate and analyze reports from the CRM system to evaluate sales performance.

Qualifications:
Proven experience in sales, with a track record of achieving or exceeding sales targets.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Excellent negotiation and persuasion abilities.
Familiarity with the products/services being sold is an advantage.

Education and Experience:
High school diploma or equivalent (Bachelor's degree in Business or related field is a plus).
Previous experience in a sales role is preferred.